Help Desk / Trouble Ticketing

At IntegriCom we know that managing user expectations and keeping a history of all issues and resolutions is key to providing quality support. Our clients need and expect quick assistance and resolution to their problems. The iNetAdmin Integrated IT Software suite provides a comprehensive integrated help desk and trouble ticketing system. Our clients can interact in real time with IntegriCom support personnel to report, diagnose and resolve issues quickly and efficiently without physically visiting the desktop. iNetAdmin provides the tools needed to resolve issues quickly, keep users happy and the organization running.