 |  |  |  | |  |
| Desktop Alerts |  | | | | |
 Outlook Integration | | | | | |
| Drag-and-Drop Calling | | | | | |
| Easy Dialer | | | | | |
| Call Transfer to Voicemail (self) | | | | | |
| Call Transfer to Hold | | | | | |
| Color-Coded Call Status | | | | | |
| Operator Panel |  | | | | |
| Chat | | | | | |
| Click-to-Email | | | | | |
| Click-to-Call Mobile Phone | | | | | |
| Extension Sorting | | | | | |
| Drag-and-Drop Call Transfer | | | | | |
| Call Parking | | | | | |
| Extension Groups | | | | | |
| Queue Status** | | | | | |
| Agent Login/Logout** | | | | | |
| On-the-Fly Call Recording** | | | | | |
| Call Barge/Monitoring | | | | | |
| Web Launcher/CRM Integration | | | | | |
|
| * Requires purchase of any version of PBXtra
** Requires PBXtra Call Center Edition |
